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| Benchmarking/accreditation |
| Author: | Sara Black |
| Date: | Monday, 26th Apr 2004 14:15 |
| Views: | 2,490 (excluding Digests and RSS feeds) |
| Category: | Communications and Publishing | | URL: | http://www.freepint.com/go/b28484 |
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I have a question that is a bit too woolly for Google to cope with, so I'm hoping someone on Freepint can help.
First, a bit of background: I am head of a department that has a variety of functions -- research/knowledge management, copy-writing/editing, design, production, new media. None of these functions is entirely understood by colleagues, who either underestimate how difficult the tasks are that they ask us to provide ('find all drug companies that have products in urology by lunchtime') or are excessively impressed by what we think of as comparatively easy tasks. This is a bit demoralising for my staff, because they feel that nobody else is really qualified to tell them whether they are doing a good or bad job.
So my question is, is there a way to get the delivery of each aspect of our work benchmarked/evaluated/accredited, to give my staff professional reassurance (unless of course we're doing a terrible job, which I doubt)?
Any insights that people can offer gratefully received.
Sara |
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| Start New | |
| Topic |
Author |
Date |
ID |
 | Benchmarking/accreditation | | I have a question that is a bit too woolly for Google to cope with, so I'm hoping someone on ... |
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Sara Black |
26/04/04 14:15 |
28484 |
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Sara Black |
14/05/04 13:30 |
28689 |
 | Re: Benchmarking/accreditation | | Hi Sara
I spotted an article recently which I found very useful:
Wilson BS, Freeman E, Grimshaw J
Piercing the "wall of ignorance": ... |
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Sally Cox |
12/05/04 15:42 |
28643 |
| | Re: Benchmarking/accreditation | | Thanks to Sally I looked for this article on the web and there it is in FindArticles - http://articles.findarticles.com/p/articles/mi_m0FWE/is_11_7/ai_111201313
Cheers
Marilyn
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Marilyn Saklatvala |
14/05/04 12:10 |
28671 |
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Gill Hunt |
27/04/04 10:53 |
28496 |
| | Re: Benchmarking/accreditation | | Sara,
Have you thought about using an internal form (electronic or hard copy) for the work undertaken by your staff, that ... |
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Jane Macoustra |
27/04/04 10:09 |
28493 |
| | Re: Benchmarking/accreditation | | Sounds like you are looking at mix of occupational competences and skill recognition [by your user group] In relation to ... |
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Brian Steel |
04/05/04 09:26 |
28558 |
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