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Integration of IC and IT Helpdesk

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 Integration of IC and IT Helpdesk
Author:Roshan
Date:Wednesday, 24th Mar 2004 12:34
Views:2,379 (excluding Digests and RSS feeds)
Category:People and Places
URL:http://www.freepint.com/go/b28141

Does anyone have experience of integrating their Information Centre Enquiry Desk with the IT Helpesk? For example, does anyone know of an IT Helpdesk which also logs Information Centre research enquiries? Grateful to hear your experiences/thoughts.

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Topic Author Date ID
• Integration of IC and IT Helpdesk
Does anyone have experience of integrating their Information Centre Enquiry Desk with the IT Helpesk? For example, does anyone ...
Roshan 24/03/04 12:34 28141