We are just starting to use a Blog as a means of combining the need to share information among our Information & Enquiry Team and also act as a kind of quick-links homepage with links to key databases and resources.
As a front line team answering enquiries from the public, there is a tendency towards information overload via email in order to keep up-to-date. A great deal of information and best practice is also shared and discussed in office conversation and we have had problems with part-time staff missing out on this informal but key source of information. Hence establishing the Blog.
In terms of using a Blog for knowledge sharing amongst an information team and also linking to key tools, does anyone have any sage advice, dos/don'ts or horror stories to enlighten us/ dampen our enthusiasm?
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