Do any FreePinters have opinions on, or experience of, the management of corporate intranets from within a 'Communications' function (as opposed to, say, an Information Service or Library function)?
If an intranet is a key resource in enabling knowledge working (i.e. as a collaboration tool, as a social computing tool, as an information/intelligence 'portal', etc.), as well as facilitating internal communication between staff, is there any evidence that management of the intranet is better suited to an Internal Communications team/agenda or to one of the information-related teams (Library, etc.)? Indeed, I am assuming that intranets do not generally live in 'Communications' in most organisations, but I should be interested to know whether anyone thinks this assumption is wrong.
The background to this question is an organisation (public sector, with a strong Internal Communications mandate) that plans to move responsibility for the intranet from a Knowledge/Information team to a Communications team. The issue is whether the Communications agenda is appropriate for enabling a knowledge working agenda.
In our organisation (local government, Victoria, Australia) the intranet and internet responsibilities fall within the broad area of communications.
Our ...
How about: Intranets which are primarily
- a news channel: Comms Department
- for static information: library/information department
- for supporting ...