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Intranets : communication or knowledge?

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 Intranets : communication or knowledge?
Author:Jonathan Gordon-Till
Date:Tuesday, 12th Sep 2006 15:22
Views:2,715 (excluding Digests and RSS feeds)
Category:Information Issues
URL:http://www.freepint.com/go/b62409

Do any FreePinters have opinions on, or experience of, the management of corporate intranets from within a 'Communications' function (as opposed to, say, an Information Service or Library function)?

If an intranet is a key resource in enabling knowledge working (i.e. as a collaboration tool, as a social computing tool, as an information/intelligence 'portal', etc.), as well as facilitating internal communication between staff, is there any evidence that management of the intranet is better suited to an Internal Communications team/agenda or to one of the information-related teams (Library, etc.)? Indeed, I am assuming that intranets do not generally live in 'Communications' in most organisations, but I should be interested to know whether anyone thinks this assumption is wrong.

The background to this question is an organisation (public sector, with a strong Internal Communications mandate) that plans to move responsibility for the intranet from a Knowledge/Information team to a Communications team. The issue is whether the Communications agenda is appropriate for enabling a knowledge working agenda.

blog comments powered by Disqus

Topic Author Date ID
• Intranets : communication or knowledge?
Do any FreePinters have opinions on, or experience of, the management of corporate intranets from within a 'Communications' function (as ...
Jonathan Gordon-Till 12/09/06 15:22 62409
  • Re: Intranets : communication or knowledge?
The answer to your question "should the library or the communications dept. run your intranet is?" is "whichever has ...
sheila O'Flynn 21/09/06 09:59 64693
  • Re: Intranets : communication or knowledge?
In our organisation (local government, Victoria, Australia) the intranet and internet responsibilities fall within the broad area of communications. Our ...
Carol Daniels 18/09/06 03:23 63824
    • Re: Intranets : communication or knowledge?
How about: Intranets which are primarily - a news channel: Comms Department - for static information: library/information department - for supporting ...
Dion 20/09/06 10:27 64420
  • Re: Intranets : communication or knowledge?
Interesting question which is more around the influence (whether explicit, unstated or unaware) of the owning department to influence the ...
Phil Caisley 15/09/06 17:15 63237
  • Re: Intranets : communication or knowledge?
It is not uncommon to have a hybrid situation in the public service of Canada whereby the infrstructure is controlled ...
Brian Billings 15/09/06 13:54 63146
  • Re: Intranets : communication or knowledge?
I can't help on this specific issue, but I have been involved in the tensions between "Communications" or central ...
Patrick Wallace 14/09/06 14:15 62868
    • Re: Intranets : communication or knowledge?
It's not just what happens now, but what's on the horizon too. For instance, does anyone know of an intranet-hosted ...
John Starbuck 21/09/06 10:07 64695