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ISO Management Standards, Intranets and Information Architecture [ABSTRACT]
Wednesday, 4th June 2008 Please login to be able to star items

By Patrick Walsh

Abstract:

For organisations requiring adherence to ISO standards, the design of the corporate intranet can be a critical strategic advantage. Patrick C. Walsh relates his experience in designing a corporate intranet that both engages users and provides quick, transparent access to ISO-related documentation.

Article:

What's Inside:

In order to improve their intranets some organisations have employed web designers to redesign them using an approach tempered in the cauldron of the Internet. If an Internet user finds a website ugly, clunky and they cannot easily find what they want they are likely to ‘vote with their fingers’ and go to another website that serves their purpose better.” Read, print, save or forward this article now.

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By Patrick Walsh

Patrick has spent most of his working life in the automotive components sector. He was responsible for ensuring that the quality, environmental and health and safety management systems were integrated and placed online. Eventually, Patrick became more interested in structuring the online content than in the rest of his day job and this lead to him taking up an opportunity to raise an intranet from scratch for a large local government department. This was the experience from which the 'Lean Intranet' concept was born. Patrick now works at the BBC as an Information Architect and his main project remains working as part of a team improving BBC intranets.