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 The Lean Intranet: from Intranet Zero to Intranet 2.0 and beyond, Part 1 [ABSTRACT]
Friday, 1st May 2009
By
Patrick Walsh
Abstract:
In Part One of this series, Patrick Walsh talked about the reasons for unmet potential in intranet design and points the way forward to more effective intranet design. Moving the ball forward, this article focuses on the concept of the 'Lean Intranet', one that removes barriers, minimises and assesses content and takes a customer-focused approach.
Article:
In Part One of this series, Patrick Walsh talked about the reasons for unmet potential in intranet design and points the way forward to more effective intranet design. Moving the ball forward, this article focuses on the concept of the 'Lean Intranet', one that removes barriers, minimises and assesses content and takes a customer-focused approach.
What's Inside
A really effective way of making your intranet less usable and less useful is by filling it up with applications and gizmos that some people think are cool but which are not relevant to the majority of users or to the core purposes of the intranet. When someone says 'Wouldn't it be nice if we could...' show them the door - quickly!
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By Patrick Walsh
Patrick has spent most of his working life in the automotive components sector. He was responsible for ensuring that the quality, environmental and health and safety management systems were integrated and placed online. Eventually, Patrick became more interested in structuring the online content than in the rest of his day job and this lead to him taking up an opportunity to raise an intranet from scratch for a large local government department. This was the experience from which the 'Lean Intranet' concept was born. Patrick now works at the BBC as an Information Architect and his main project remains working as part of a team improving BBC intranets.
More articles by Patrick Walsh »
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