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Conferences and exhibitions are often the cornerstone of professional development but it's easy not to make the most of these events by not spending enough time beforehand planning, and then not building on what you've learned and who you met. On the other hand, if you are organising the event...
Is it time for librarians and information professionals to stop sitting together and start locating themselves nearer to their users? The increased availability of information might empower users because they can find answers for themselves, but it also perplexes them because they don't know how...
Whether we call them users, clients or customers, the people who need information all have their own special requirements - both inside the organisation and in their personal lives - and, as info pros, we need to find ever more creative ways to discover and meet those needs. Getting people...
It may sound obvious that the users should be at the heart of the design of library and learning services but sometimes the lure of new technology can be distracting. However, when new services meet the needs of users at the same time as making use of new technology, exciting things can happen -...
Information volume has zero value as it just overwhelms users rather than educates them. So what can they do? Well, this is where the information professional can quickly prove their worth because of their ability to sift, tailor and package information. But what is the key to adding value and...
Workflow integration is important in high risk industries for compliance and audit, while in other sectors it is administration, management and exploitation of insider intelligence that make workflow integration attractive. Whatever the driver, it is organisational culture that will be the 'make...
"It is a reality that we all work in dynamic and fast moving environments. Business decision-making is driven by information. Information is most useful when it is timely and valuable. Accountability and good governance make information visible and valid, like a golden thread that sews...
"Looking back over decades of work helping organisations manage information and knowledge in myriad ways, I remain convinced that many would be aghast if they knew how expensive it is for an organisation to "get by" on knowledge workers' creativity and ability to fashion workarounds. At the...
"Everybody knows that what you do for your organisation is really valuable because they keep stopping you in the corridor to tell you so. Right? Wrong. That's only the satisfied customers - and even that won't necessarily convince your bosses that what you're doing contributes to the bottom...
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Risk is an unavoidable part of doing business, and managing risk is part of everyone's job - from the board room to the shop floor. To manage risk effectively, organisations must process internal and external information on strategy, environment, regulations, competitive landscape and more. They...
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Folio on Conferences and Continuing Professional Development
This Folio brings together a range of FUMSI articles on conferences and professional development. Use Contributing Editor Joanna Ptolomey has collected together, and commented on, this collection.
Focused insight, in a convenient package
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