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James Mullan Making Your Intranet More Effective
Thursday, 30th October 2014 Please login top-right to be able to star items

As an intranet manager you're likely to have lots of issues with your intranet, irrespective of whether it's 10 years old or 10 weeks old. Fortunately whilst intranets might have their problems, there are lots of opportunities for them to make a significant contribution to the way an organisation creates and manages content and the extent to which it is innovative and collaborative. James Mullan explores how intranet managers can ensure the intranet makes a significant contribution to the organisation as a whole.

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Topic Categories: Collaborative and social tools - Content management - Intranets


Tim Buckley Owen Regulatory Compliance - From Chore to Opportunity
Wednesday, 29th October 2014 Please login top-right to be able to star items

Regulatory compliance has long been the stock in trade of corporate information professionals, and the flow of regulation shows no sign of drying up. Recent European examples cover information provided by credit rating agencies, corporate disclosure of non-financial information, and even the use of Know Your Customer (KYC) due diligence to expose intellectual property infringements. In Britain, recent regulatory activity covers tax avoidance by multinational corporations and corporate disclosure of long term financial viability. Surprisingly, though, some leading businesses see compliance not as a burden but as a transformation opportunity - one that perhaps could be shared by astute information professionals.

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Topic Categories: Compliance sources - Risk management


Steve Bynghall Approaches to Delivering External News on the Corporate Intranet
Tuesday, 28th October 2014 Please login top-right to be able to star items

When considering how to disseminate premium or free external news via the corporate intranet, focus on adding value to the user. This can be done in a variety of ways, including adding external news to the homepage to balance internal news, allowing users to interact with the content and delivering targeted content to different groups of users.  Steve Bynghall discusses how, when considering using the "intranet" to deliver external news, you should also include related channels such as social networks and learning management systems.

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Topic Categories: Collaborative and social tools - Intranets - News sources - Topic Series: News, and Beyond (Oct-Dec 2014)


James Mullan Talking to Social Media Sceptics
Tuesday, 28th October 2014 Please login top-right to be able to star items

As an intranet manager James Mullan often has conversations with individuals who are less than enthusiastic about the benefits social media and social media tools can bring them. Whilst it can be disheartening to listen to individuals denigrating your favourite social media site, it's something that those involved in managing social media tools often have to do. James looks at techniques you can employ to get through what can often be quite uncomfortable conversations.

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Topic Categories: Collaborative and social tools


Chris Porter Major Changes Coming for Access to UK Company Information
Monday, 27th October 2014 Please login top-right to be able to star items

The UK government announced earlier this year that all digital data from the national corporate registration agency, Companies House, will be made available to customers free of charge during the second quarter of 2015. Chris Porter looks at the implications for end-users and vendors of UK company information.

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Topic Categories: Information purchasing - Company sources


Helen Clegg Using Taxonomies to Harness the Power of Unstructured Big Data and Develop New Insights
Monday, 27th October 2014 Please login top-right to be able to star items

Taxonomy development expert Helen Clegg shares her insights into unstructured data and how it can be acquired and structured. She discusses the importance of text-mining tools, algorithms and taxonomies - as well as emphasising the essential part that knowledge workers play in information discovery. 

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Topic Categories: Information strategy - Content management - Search


Chris Porter Product Review of NewsEdge.com (Value - Competitors, Development & Pricing)
Monday, 27th October 2014 Please login top-right to be able to star items

In the final part of his review, Chris Porter assesses the competitive advantages of NewsEdge.com, including an easy-to-use search function, its highly curated source coverage and a particular emphasis on archived news coverage. Although an established product, ongoing enhancements such as new data visualisation options and expanded, multilingual content are also impressive.

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Topic Categories: Information purchasing - Media monitoring - News sources - Topic Series: News, and Beyond (Oct-Dec 2014)


James Mullan Making Your Intranet Unusable
Friday, 24th October 2014 Please login top-right to be able to star items

James Mullan has written a number of FreePint articles about some of the tools and techniques you can use to make your intranet more effective. Now in what some people might think is a cruel twist of fate, he's decided to look at some of the ways in which you can make your intranet unusable.

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Topic Categories: Content management - Intranets


Libby Trudell Assessing the Credibility of Crowdsourced Content
Friday, 24th October 2014 Please login top-right to be able to star items

Libby Trudell investigates the role of crowdsourcing in enterprise information. She defines the term, provides an overview of quality control and gives some examples of crowdsourced research services in areas from company data to intellectual property. Finally she identifies key questions to ask if you are incorporating such resources into your research portfolio.

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Topic Categories: Information services management - Company sources - Legal sources


Chris Porter Product Review of NewsEdge.com (Technology - Search, Outputs & Alerts, User Interface & Help)
Thursday, 23rd October 2014 Please login top-right to be able to star items

In the third part of his series on NewsEdge Chris Porter looks at its proprietary technology. He assesses the choice of search options; the extensive underlying taxonomy, "ACME", from parent company Acquire Media; and its impressive range of distribution choices.

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Topic Categories: Media monitoring - News sources - Topic Series: News, and Beyond (Oct-Dec 2014)


Sophie Alexander Mini Review of Red Flag Alert
Monday, 20th October 2014 Please login top-right to be able to star items

Developed in 2003 by Begbies Traynor Group Plc, Red Flag Alert is a database containing more than 7.5 million records on businesses in the UK from sole traders to quoted companies. With in-depth company reports, business monitoring and sales and marketing data, it is used by those in accounting, law and property and can help anyone needing reliable UK company data.

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Topic Categories: Information purchasing - Company sources - FreePint Reports: Product reviews


Constance Ard Product Review of the InfoDesk Suite (Value - Competitors, Development & Pricing)
Monday, 20th October 2014 Please login top-right to be able to star items

In the final part of her review of the InfoDesk suite of products for information management and current awareness knowledge tasks, Constance Ard reflects on the value the products offer users, setup requirements, and delves into product development plans. She also gives her view on competitive products.

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Topic Categories: Competitive intelligence - Content management - Search


Chris Porter Product Review of NewsEdge.com (Sources - Content & Coverage)
Monday, 20th October 2014 Please login top-right to be able to star items

In the second part of his review of NewsEdge.com, Chris Porter considers how the news management tool curates, groups and presents content. He looks at sources by geographic region, content language and type, and describes archive searching options. North American sources are covered along with those from Europe; around 14% of sources relates to Asian countries and a similar proportion of the total are global in nature. An impressive range of language sources is included.

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Topic Categories: Media monitoring - News sources - Topic Series: News, and Beyond (Oct-Dec 2014)


Sophie Alexander Issues of Copyright for Current Awareness
Monday, 20th October 2014 Please login top-right to be able to star items

This article provides an overview of copyright law in the United Kingdom and reviews some of the tools available for ensuring copyright compliance. It looks at the issue of current awareness and how training knowledge workers can ensure they share information in a copyright-compliant manner.

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Topic Categories: Information services management - News sources - Copyright management - Topic Series: News, and Beyond (Oct-Dec 2014)


James Mullan The Rise of Mobile Devices for Legal Research
Monday, 20th October 2014 Please login top-right to be able to star items

Mobile technologies have had a profound effect on the way individuals and companies work and collaborate. This is especially true in the legal sector where individuals are often meeting with clients and potentially attending court sessions, but still require access to emails and key information resources. In response to this, many legal information suppliers have looked at how they can provide information "on the go". James Mullan looks into the reasons why mobile working and access to legal information is likely to become more popular.

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Topic Categories: Legal sources - Mobile


Chris Porter Product Review of NewsEdge.com (Introduction; Contact Details)
Friday, 17th October 2014 Please login top-right to be able to star items

Chris Porter reviews NewsEdge.com, a news management and delivery tool for business professionals that supports both current awareness and archive research. In the first part of his review he introduces the product and company, Acquire Media, and looks at typical users.

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Topic Categories: Media monitoring - News sources - Topic Series: News, and Beyond (Oct-Dec 2014)


Sophie Alexander Q&A with Adis Custom Intelligence Service - Bespoke Pharma Research & Analysis
Thursday, 16th October 2014 Please login top-right to be able to star items

The Adis Custom Intelligence Service consists of a flexible portfolio of solutions designed to answer some of the key questions facing the pharmaceutical industry and offers a variety of reports to provide more in-depth analysis in this area. In addition to serving the pharmaceutical industry, Adis Custom Intelligence helps non-pharmaceutical organisations who need to draw on specific industry research on a periodic basis, such as the financial and legal markets who may use it for due diligence and M&A purposes. Adis was bought by Springer in 2011. Sophie Alexander recently interviewed William Stow and Donald Schumacher to find out more about the product.

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Topic Categories: Scientific, technical, medical sources


Constance Ard Product Review of the InfoDesk Suite (Technology - InfoWatch, InfoAlert, InfoMonitor)
Thursday, 16th October 2014 Please login top-right to be able to star items

In the fourth part of her review of the InfoDesk suite, Constance Ard looks at how InfoWatch and InfoAlert deliver relevant content to users when, where and how they need it. She also examines the technology underpinning InfoMonitor, which provides daily competitive intelligence and custom reports.

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Topic Categories: Competitive intelligence - Content management - Search


Sophie Alexander Swets Declared Bankrupt
Thursday, 16th October 2014 Please login top-right to be able to star items

With Swets recently declaring bankruptcy, one of the reasons the company gave for its declining profits was the difficulty in transitioning from print to digital. This is an issue that many large publishers are currently having to contend with, as Sophie Alexander highlights in her article.

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Topic Categories: Information purchasing - Content management - Subscription management


Robyn Smith Proactively Defining "Value" for More Successful Communication with Stakeholders
Wednesday, 15th October 2014 Please login top-right to be able to star items

Following a recent FreePint Community of Practice event on the subject of value, Robyn Smith outlines key criteria to identify and define value concepts and looks at how to create a value statement using skills that already exist in every information resources group. She also highlights the importance of metrics and impact statements.

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Topic Categories: Information services management - Information strategy


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