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Why your users are more important than the social tool
Thursday, 5th July 2012
Social connections within organisations are increasingly facilitated by software and tools designed to be used behind the firewall. But prior to implementing a tool, have you given enough thought to the needs and motivations of the people who will (or won't!) be using them?
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About this article:
By James Mullan
James Mullan has worked in the legal sector since 2001. He is an advocate of social media tools and has been talking about how these tools can be used by information professionals and organisations since 2005. James is a Past President of BIALL and in 2009 won the Wildy-BIALL Law Librarian of the year award for his use of social media tools. Outside of work James is a keen runner and maintains his own blog called "The Running Librarian". You can follow James on Twitter @jamesmullan6 or friend him on Facebook.
James can be reached at email@example.com
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