Where Is Information Work Taking Place?
Tuesday, 9th October 2012
Information services may no longer have the same headcounts as 20 years ago (or even 10 years ago), but they perform critical functions within organisations. Furthermore, the work that used to be performed within IS still takes place, but perhaps not in quite the same way or by the same job titles as in the past. This next article documenting the results of Benchmarking on Information Services illustrates some of the successes and frustrations of the evolving information function in the enterprise.
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By Robin Neidorf
Robin has been working with FreePint since 2004, and, since joining full time in 2006, is responsible for strategic planning, product development, relationship management, research and communications. She currently heads the FreePint Research division.
Robin Neidorf ran a research and communications consulting business for 10 years, prior to joining Free Pint Limited. As a consultant, she focused on strategic planning, using information to make better decisions, and creating effective audience-focused communications across different media.
Robin has worked with a wide range of organisations in the for-profit and non-profit sector. She has developed online communities, publications and distance learning modules for a range of business purposes. She is the author of Teach Beyond Your Reach: An instructor's guide to developing and running successful distance learning classes, workshops, training sessions and more (second edition, Cyber Age, 2012) and the co-author of E-Merchant: Retail Strategies for e-Commerce (Addison-Wesley, 2001).
Robin can be reached at firstname.lastname@example.org
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