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Click to view the article Chris Porter Product Review of Manzama (Sources - Content & Coverage)
Wednesday, 1st April 2015 Login to MyFreePint or create an account be able to star items

In the second part of his review of the newly updated legal information service Manzama, Chris Porter looks at the precision and breadth of its sources and content coverage in areas from news websites to legal case filings and social media channels.



Click to view the article Robin Neidorf Results from FreePint Research into Visibility Part 3 - User Behaviour
Tuesday, 31st March 2015 Login to MyFreePint or create an account be able to star items

In the third part of her analysis of FreePint's research into visibility, Robin Neidorf focuses on the findings around user behaviour. The results include a useful list of suggestions and ideas for how to connect directly with users on their own terms in ways that are meaningful to them. Barriers to influencing user behaviour are scrutinised and we asked respondents to rate the importance of different tools and activities in influencing user behaviour around information visibility.



Click to view the article Martin White Q&A with Martin White - Information Scientist
Tuesday, 31st March 2015 Login to MyFreePint or create an account be able to star items

FreePint interviews Martin White, specialist in enterprise search, intranet and information management strategy. The conversation covers the origins of computer-based search applications, his definition of enterprise search, and whether we should be investing in better search technology. We also asked about his book "Enterprise Search", first published around two years ago, to find out what will be new in the second edition coming out this year.



Click to view the article Chris Porter Product Review of Manzama (Introduction; Value; Contact Details)
Tuesday, 31st March 2015 Login to MyFreePint or create an account be able to star items

In the first section of his four-part article, Chris Porter introduces an in-depth review of the updated Manzama, an easy-to-use current awareness service for lawyers and other professional services users.



Click to view the article Shimrit Janes Q&A with Tallyfy - Innovations in Information Delivery
Monday, 30th March 2015 Login to MyFreePint or create an account be able to star items

FreePint interviews Amit Kothari, founder and managing director of Tallyfy, a new tool to enable managers to easily share processes. Shimrit Janes asks for Amit's views on the challenges of making information more visible and he shares his concept of the three key strands of visibility: internal visibility of information, external visibility of information, and many-to-one visibility. He also gives his opinion on big data and why he feels the ultimate judge of new tools and technologies should be the people in the company who deliver revenue and value.



Click to view the article James Mullan Does Digital Technology Pervade Our Lives?
Monday, 30th March 2015 Login to MyFreePint or create an account be able to star items

Many of us can empathise with those people who declare they have become "addicted" to the latest digital technology. This might be Twitter, Facebook or a similar technology. Irrespective of the type of digital tool it can be all too easy to find yourself spending significant amounts of time using it and becoming "addicted". But is this really really true? In a recent article Paul Miller from the Digital Workplace Group argues that digital addiction is just a myth. James Mullan discusses whether addiction to the latest tools and technologies is a real problem.



Click to view the article Robin Neidorf Results from FreePint Research into Visibility Part 2 - Content
Monday, 30th March 2015 Login to MyFreePint or create an account be able to star items

In the second part of her analysis of FreePint's research into visibility, Robin Neidorf digs down into the findings relating to content. Respondents were asked how they rate varying types of content such as licensed or inbound email content, as well as a host of other variations such as dissertations and research whitepapers. Questions also looked at the goals and objectives of visibility work and barriers to progress such as licensing issues and free search engines. Variations by industry were also investigated.



Click to view the article Steve Bynghall Facilitating Discovery and Delivering Awareness for Users
Monday, 30th March 2015 Login to MyFreePint or create an account be able to star items

Delivering content to users which is of value to them but they did not necessarily know exists is likely to become more advanced in the near future due to the launch of "intelligent" algorithm-driven products like Delve in Office 365. However, Steve Bynghall explains, there are still a number of other options for organisations which aid this type of discovery. These including using activity streams, designing digital channels which bring different sources of information together, designing good search interfaces and encouraging curation and knowledge-sharing behaviours.



Click to view the article Larry Rafsky The Building Blocks of Visualisation - Part 1 of 2
Monday, 30th March 2015 Login to MyFreePint or create an account be able to star items

Larry Rafsky, chairman and chief scientist at Acquire Media, outlines how technology can provide news insight through mining a fresh set of data using exploratory tools such as visualisation and statistical graphic techniques. He also explains how visualisation can help researchers arrive at additional conclusions that might have been missed, to fuel further investigations or to grasp the news media with new understanding.



Click to view the article Robin Neidorf Results from FreePint Research into Visibility Part 1 - Tools and Technologies
Friday, 27th March 2015 Login to MyFreePint or create an account be able to star items

Robin Neidorf analyses FreePint's recent research into visibility, and focuses on those findings around tools and technologies in use and planned. Respondents also gave comments on areas of specific concern and areas of interest, such as analytics and visualisation, the effect of internal culture, and which department or team is responsible for primary decision-making for technology relating to information discovery. The results are also examined by key industry and differences highlighted. A useful set of next steps covers questions such as estimating minimum viable resources required to make discovery technology a success.



Click to view the article Sophie Alexander Q&A with Mindbreeze - Sharpening Your Competitive Edge
Friday, 27th March 2015 Login to MyFreePint or create an account be able to star items

Mindbreeze is a leading provider of software products that gathers structured and unstructured information from all sources for company-wide access and offers specialised search applications for different departments. As part of the Topic Series "Making Information Visible", FreePint recently spoke to Daniel Fallmann, founder and CEO, to find out more about Mindbreeze, the challenges of big data, analysis and intelligent semantics, and some of his thoughts on future trends such as self-learning and predictive analytics.



Click to view the article James Mullan Why Enterprise Search Will Never Be Like Google
Thursday, 26th March 2015 Login to MyFreePint or create an account be able to star items

If you're an intranet manager you may have been asked on more than one occasion to make your internal search tool more like Google. This might sound a very sensible undertaking given the popularity of the Google search engine and its increasing integration with other tools. However, the Google search engine isn't universally liked and the many other internet search engines that are available are testament to this. James Mullan focuses in on some of the most significant reasons why search within an organisation will never be like Google.



Click to view the article Steve Bynghall Putting Users at the Centre of Discovery
Wednesday, 25th March 2015 Login to MyFreePint or create an account be able to star items

In the enterprise employees want to be able to find information and items they know or think already exists quickly and easily. Understanding user behaviour and their expectations of discovery is the key to making improvements on an ongoing basis. At the base of this is good information management. Technology is also very important but it is only part of the equation.

Steve Bynghall explains how information professionals should take a holistic approach to managing discovery which encompasses different activities including using data to make continual improvements, reducing the amount of content to be searched upon, training users and content owners and also focusing on key areas of structured knowledge.



Click to view the article Ana Neves How (Not) to Choose an Enterprise Social Tool for Your Organisation
Tuesday, 24th March 2015 Login to MyFreePint or create an account be able to star items

This article shows the shortcomings of the criteria most frequently used to choose enterprise social tools. Author Ana Neves goes on to advocate that organisational fit is the single most important element to consider and explains why it is the one most likely to lead to significant adoption of the chosen enterprise social tool or collaboration platform. She also provides points to consider on areas from price to features and vendor client base along with a useful set of next steps.



Click to view the article Andrew Lucas What Does it Take To Do Visualisation Well?
Tuesday, 24th March 2015 Login to MyFreePint or create an account be able to star items

Andrew Lucas considers how to make information visible and provides guidance on what it takes to do visualisation well. He also take a step-by-step approach to how you go about using visualisation tools (many of which are free) to turn data into graphics such as maps, charts, timelines and infographics. The visualisation features of products such as Tableau Software and NewsEdge are considered. He also highlights some of the free web data sources.



Click to view the article Sophie Alexander Case Studies - Selecting a Discovery Solution
Monday, 23rd March 2015 Login to MyFreePint or create an account be able to star items

As part of the "Making Information Visible" Topic Series, FreePint recently hosted a webinar featuring case studies from Cargill and Unilever which highlighted some of the issues and challenges they faced when selecting and implementing their chosen discovery technology solutions. Sophie Alexander highlights some of the key points from the webinar for those thinking of incorporating technology into visibility solutions.



Click to view the article Robin Neidorf News Strategy - Fit for the Future or Planning for the Past?
Monday, 23rd March 2015 Login to MyFreePint or create an account be able to star items

Robin Neidorf presents three main insights from the recent Topic Series "News, and Beyond". The article focuses on those areas which will have the biggest impact on trends affecting strategy, provision and deployment of news content within organisations in the coming year. Ways to check whether your new strategy is fit for the future rather than planning for the past are also included. Supplier pricing, current awareness and in-depth research needs are covered along with looking at the fundamental question of why news should be purchased by organisations.



Click to view the article Mirjam Wolfrum Insider Knowledge - Researching Brazil
Friday, 20th March 2015 Login to MyFreePint or create an account be able to star items

Before conducting research in Brazil you need to know some main information providers and the country's principles regarding access to information. This article provides a basic understanding of Brazilian economy and businesses and gives you a starting point for your research. As market of big global interest you might find that a lot of information on markets and industries is available in English. But you will also find that your research in English-only is limited. Mirjam Wolfrum identifies which kind of information you will be able to obtain from English resources and for which information need you should consider involving a local partner or a Portuguese-speaking information expert.



Click to view the article Andrew Lucas Mini Review of Tableau Desktop
Thursday, 19th March 2015 Login to MyFreePint or create an account be able to star items

As part of the FreePint Topic Series "Making Information Visible", Andrew Lucas reviews Tableau Software's Desktop product, an easy, quick to install and use business intelligence and data visualisation application which is content-agnostic. The company mission is to "help people see and understand data", and Tableau is designed to be used by a wide range of business users and functions - any reasonably proficient Excel user can access its analytical and visualisation capabilities. Competitors in data visualisation range from those at the enterprise end such as IBM and Oracle to Salesforce Analytics Cloud and smaller competitors such as Qlik, Datawatch and Pentaho.



Click to view the article Chris Porter Q&A with Cision - Taking Social Media Monitoring to the Next Level
Thursday, 19th March 2015 Login to MyFreePint or create an account be able to star items

Chris Porter talks to Scott Livingston, senior vice president of product marketing at Cision, about the vendor's view of evolving user needs relating to social media, and about plans for its own social media product capabilities following Cision's acquisition of specialised vendor Visible Technologies last year. The group also combines the assets of the predecessor Cision entity, US-based Vocus and London-based Gorkana, all of which already contained some social media-related tools.



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